Returns and refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
If you decide you no longer like the lamp for any given reason you may post them lamp that is unused back to us within 30 days.
The customer is responsible for paying and posting the lamp back to us. The customer is liable until the lamp has reached back to us safely. If the lamp arrives broken please get in touch and we will resolve the issue.
If you have received the wrong lamp we will cover the return cost of postage. We don't accept exchanges.
If you decide to return the lamps please get in touch at info@thelamplife.co.uk
Shipping
To return your product, you should mail your product to: Bodafon, Ceunant, LLanrug, North Wales, LL55 4RY
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £ 35, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.